Effective Date: Oct 2024
At Glen Wyllin Camping, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a booking through our services.
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our website. This may include:
- Booking Information: When you make a booking at Glen Wyllin Camping, we may collect your name, contact details (email address, phone number, and postal address), and payment information.
- Enquiry Forms: If you fill out an enquiry form on our website, we may collect your name, email address, phone number, and any additional details you choose to provide in your enquiry.
- Technical Information: We may also automatically collect technical data such as your IP address, browser type, and details about your browsing behavior on our website using cookies and similar technologies. This helps us improve the user experience on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Bookings: To confirm your booking, provide necessary services during your stay, and communicate with you regarding your reservation.
- Responding to Enquiries: To respond to your questions or requests when you contact us via an enquiry form.
- Improving Our Services: To enhance the functionality of our website, and to better understand how users interact with our services so we can improve them.
- Legal Obligations: We may use your information to comply with any legal obligations or regulatory requirements.
3. Sharing Your Information
We will never sell your personal information. However, we may share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing bookings, or providing customer service (such as payment processors). These service providers are required to protect your data and only use it for specific purposes.
- Legal Requirements: If required by law, or if we believe such action is necessary to comply with legal processes, we may disclose your information to relevant authorities.
4. How We Protect Your Information
We are committed to ensuring that your personal information is secure. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction.
5. Cookies
Our website uses cookies to enhance user experience and improve site performance. A cookie is a small file that is placed on your device when you visit our site. Cookies help us analyze web traffic and remember your preferences. You can manage your cookie preferences through your browser settings.
6. Your Data Protection Rights
You have certain rights regarding the personal information we hold about you. These include:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request corrections to any inaccuracies in your personal information.
- Erasure: You may request the deletion of your personal information in certain circumstances, subject to legal requirements.
- Objection: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
- Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at [Insert Contact Information].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top of this policy will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your data.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Glen Wyllin Camping
Telephone: 07624 330360
Email: glenwyllincampsite@outlook.com
By using our website or making a booking, you agree to the terms outlined in this Privacy Policy.